Subject to these terms, we do not offer refunds on the purchase of goods nor the provision of services. Our store credit period lasts for 21 days after you receive any item.
Where items have been made or personalised for you, they are non-refundable unless defective which the issue has been brought to our attention with 7 days of receiving the item. Please be sure to inspect and confirm all items asap.
If you need to return an item, send us an email at our contact email address on this website and we will provide you with the address to return your items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the arrival of your returned item. Store credit will be provided upon item inspection /condition upon arrival. Store credit must be used within 30 days.
When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. Product Shipping costs are non-refundable.